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.quick-contact span{align-items:center;gap:.25rem;display:flex}.customer-360 .customer-id,.customer-360 .customer-since{color:var(--color-text-tertiary);font-size:.813rem;font-weight:500}.customer-360 .badge{border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.025em;padding:.375rem .875rem;font-size:.75rem;font-weight:600}.customer-360 .badge-first_order{background:var(--color-info-light);color:var(--color-info-dark)}.customer-360 .badge-repeat{background:var(--color-primary-100);color:var(--color-primary-700)}.customer-360 .badge-loyal{background:var(--color-success-light);color:var(--color-success-dark)}.customer-360 .badge-at_risk{background:var(--color-warning-light);color:var(--color-warning-dark)}.customer-360 .badge-churned{background:var(--color-error-light);color:var(--color-error-dark)}.customer-360 .badge-vip{color:#6b21a8;background:#f3e8ff}.customer-360 .badge-regular{background:var(--color-bg-tertiary);color:var(--color-text-secondary)}.customer-360 .badge-pending{background:var(--color-warning-light);color:var(--color-warning-dark)}.customer-360 .badge-processing{background:var(--color-info-light);color:var(--color-info-dark)}.customer-360 .badge-completed{background:var(--color-success-light);color:var(--color-success-dark)}.customer-360 .badge-cancelled{background:var(--color-error-light);color:var(--color-error-dark)}.customer-360 .customer-actions{flex-wrap:wrap;align-items:flex-start;gap:.625rem;display:flex}.customer-360 .btn-action{background:var(--color-bg-primary);border:1px solid var(--color-border);border-radius:var(--radius-md);cursor:pointer;white-space:nowrap;color:var(--color-text-primary);box-shadow:var(--shadow-xs);align-items:center;gap:.5rem;padding:.625rem 1.125rem;font-size:.875rem;font-weight:600;transition:all .2s;display:inline-flex}.customer-360 .btn-action:hover{border-color:var(--color-primary);color:var(--color-primary);background:var(--color-primary-50);box-shadow:var(--shadow-sm);transform:translateY(-1px)}.customer-360 .btn-whatsapp{color:#fff;background:#25d366;border-color:#25d366}.customer-360 .btn-whatsapp:hover{color:#fff;background:#20ba5a;border-color:#20ba5a}.customer-360 .metrics-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1rem;margin-bottom:1.5rem;display:grid}.customer-360 .metric-card{background:var(--color-bg-primary);border:1px solid var(--color-border);border-radius:var(--radius-xl);padding:1.25rem;transition:all .2s;position:relative;overflow:hidden}.customer-360 .metric-card:before{content:"";background:var(--color-primary);width:4px;height:100%;transition:width .2s;position:absolute;top:0;left:0}.customer-360 .metric-card:hover{box-shadow:var(--shadow-md);border-color:var(--color-border-medium);transform:translateY(-2px)}.customer-360 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